VALUES

TOGETHER with INTEGRITY, COURAGE and PASSION we will show our CUSTOMER DEDICATION


Customer Dedication

WE COMMIT TO: WE WON'T TOLERATE:
Going the extra mile Making excuses
Keeping our promise Bagging customers
Making it easy Letting people down
Communication  

Integrity

WE COMMIT TO: WE WON'T TOLERATE:
Treating others with respect Abuse of any kind
Telling the truth Lying
Building trust Gossip
Being honest with ourselves and our colleagues Theft or vandalism

Together

WE COMMIT TO: WE WON'T TOLERATE:
Understand & respect Foal language
Being open & honest Bad attitudes
Support & lookout Not working as a team
Focus on the same goal Disruptive behaviour

Passion

WE COMMIT TO: WE WON'T TOLERATE:
Encouraging each other Negativity
A thirst for knowledge Passing the buck
Being accountable Laziness
Enjoyment and dedication in our work  

Courage

WE COMMIT TO: WE WON'T TOLERATE:
Challenge without fear Turning a blind eye
Be open to change Negative criticism
Taking ownership Giving up easily
Having a can do attitude Making fun of others